Contact Us

Plantation Hale Suites
484 Kuhio Hwy
Kapaa, Kauai, Hawaii 96746

Contact us by phone: (808) 822-4941
Toll Free Room Reservations: (800) 775-4253
Fax: (808) 822-5599
Contact us by e-mail: phale@outrigger.net

Contact Information:
Reservations and Sales Desk
808-822-4941
phale@outrigger.net

Frequently Asked Questions

• Reservation Confirmations, Deposit and Guarantee Policy
  Credit card information required at the time of booking for all internet reservations.
  
  
• Cancellations and Charges
  Reservations must be cancelled at least 72 hours prior to arrival in order to avoid being charged a penalty of one night’s room and tax.
  
  
• What is special about Plantation Hale’s location?
  Our affordable hotel is located on Kauai’s scenic Royal Coconut Coast and is steps away from lavish golf courses and island attractions, including the Coconut Plantation Marketplace: a Mecca for shops, restaurants, and entertainment. We are centrally located between Poipu to the south and Princeville to the north - making us an ideal base for touring Kauai.
  
  
• Are there laundry services on site?
  There are several coin-operated laundry machines available to guests.
  
  
• What are some in-room amenities?
  Important in-room amenities include a full kitchen with refrigerator, stove, and microwave, a private lanai, a coffee maker, hairdryer, iron & ironing board, cooking utensils, in-room safe, two televisions, pay-per-view movies, air conditioning, and daily maid service.
  
  
• What sort of recreational activities are available at the hotel? And how do I plan for them?
  Hotel activity desk is open daily. Golfing, Kayaking, Tennis, Hiking, Swimming, Snorkeling, Scuba Diving, Bus Tours, Luau, Horse Back Riding, Zodiac Boat Tours and Helicopter Tours are all available.
  
  
• Are there elevators in your buildings?
  Each of our ten buildings is two levels and there are no elevators available.
  
  
• Are there special services available for the physically challenged?
  Yes, there are public areas accessible for the physically challenged.
  
  
• Does your hotel provide concierge services?
  Yes.
  
  
• What is Check-in and Check-out time?
  Check-in time is 3:00pm; Check-out time is 12:00pm 
  
  
• What is the policy on smoking in suites?
  100    suites are entirely smoke-free.
  
  
• Do you have rooms that are ADA compliant?
  There are a limited number of ADA rooms.
  
  
• Are there function rooms on site?
  Sorry, but there are no function or meeting rooms on site.
  
  
• What is the fee for an additional person?
  Rates are based on 1-4 people per room. There is an additional charge of $20 each for additional persons.
  
  
• What if that person is my child?
  Children under 17 are free when sharing room with the parent utilizing existing beds.
  
  
• Is there a fee for cribs?
  There is no fee for cribs.
  
  
• Do I have to pay for Internet access?
  Each suite is equipped with complimentary high-speed Internet access.
  
  
• Is there a parking fee?
  Parking is complimentary at our hotel.
  
  
• Are pets allowed on the premises?
  Sorry, but no pets are allowed at Plantation Hale Suites.