We no longer operate a front desk office on-site at Plantation Hale and transitioned to a seamless check-in experience.

For in-person assistance, our team is happy to help next door at Coconut Marketplace, Suite F38. The Guest Services office is open daily from 8:00 a.m. to 5:00 p.m.

If you’re arrival is today or in a few days, please contact us at 808-855-7590 to connect with our team to receive the room code.

If your stay isn’t right around the corner, please fill out our Guest Registration Form and contact us to provide your preferred payment details. This will allow us to contact you to provide your arrival access information. You’ll also receive a detailed pre-arrival email closer to your check-in date with all the information you need to know regarding our contactless check-in experience.

Although we no longer have a traditional front desk, we’re still here to assist you at any time. Our contactless check-in experience is designed for convenience, and our team is just a phone call away:

• Guest Services (8am–5pm): (808) 855-7592
• After Hours Support: (808) 855-7590
• Emergencies (24/7): (808) 855-7591

These numbers are also provided in your confirmation email, pre-arrival email, and inside your room. Whether it’s a question about your stay or you need immediate assistance, we’re always ready to help.

For in-person assistance, our team is happy to help next door at Coconut Marketplace, Suite F38. The Guest Services office is open daily from 8:00 a.m. to 5:00 p.m.

Yes, please visit our Contact Us page to view our property map.