There is a daily amenity fee of $30 plus tax per night for usage of Hotel Services and Amenities.

Check-in time is 4:00 pm and check-out time is 11:00 am. Early check-in and late check-out are based on availability and may cost additional fees. Please check with the Guest Services at check-in for availability at 808-855-7592.

Self-parking is included with the daily amenity fee.

We do not have an airport shuttle, please give a call at 808-855-7592 for our recommended transportation options.

Unfortunately, our rental units do not have a front desk or on-site storage available for luggage before check-in or after check-out. We recommend planning your arrival and departure times accordingly. We appreciate your understanding.

We partner with Baby Quip – Gear Rentals for your baby travel needs. Please visit their website to check out options to rent baby/children gear.

We do not have additional rollaway beds.

Yes, we can host groups at Plantation Hale, please visit our Group Events page for more information.

Each of our ten buildings are two levels and there are no elevators available.

Yes, there are public areas ADA-accessible for individuals with disabilities and rooms available on the ground floor.

Our property has recently transitioned to a contactless check-in experience, designed to make your arrival even smoother. On the day of your arrival, you’ll receive your room number and access code via text or email, allowing you to head straight to relaxation.

If you’re arrival is today or in a few days, please contact us at 808-855-7590 to connect with our team to receive the room code.

If your stay isn’t right around the corner, please fill out our Guest Registration Form. This will allow us to contact you to provide your arrival access information. You’ll also receive a detailed pre-arrival email closer to your check-in date with all the information you need to know regarding our contactless check-in experience.

Although we no longer have a traditional front desk, we’re still here to assist you at any time. Our contactless check-in experience is designed for convenience, and our team is just a phone call away:

1. Guest Services (8am–5pm): (808) 855-7592
2. After Hours Support: (808) 855-7590
3. Emergencies (24/7): (808) 855-7591

These numbers are also provided in your confirmation email, pre-arrival email, and inside your room. Whether it’s a question about your stay or you need immediate assistance, we’re always ready to help.

We only allow service animals at Plantation Hale Suites. This does not include emotional support animals.

Yes, reservations require a deposit equal to the value of the first night’s room and tax charges at time of booking.

Changes or cancellations must be received 72 hours in advance of arrival to avoid penalty of one night room plus tax.
Cancellation policy varies by the offer booked.

All rooms are non-smoking, please give a call at 808-822-4951 for our designated smoking areas.

Rates are based on 1-6 people per room. Children under 17 are free when sharing room with the parent utilizing existing beds.

The swimming pools and whirlpools are open daily from 8 am to 10 pm.

All suites have microwaves to use during your stay.

All suites have refrigerators to use during your stay.

Yes, each suite has a safe.

There is a small ice machine located in lobby, ideal for personal water bottles.

We offer beach chairs and umbrellas that are included in the daily amenity fee. You can check them out at the front desk and are on a first come and first serve basis.

Yes. Laundry facilities may be operated by the Wash app or by purchasing a laundry card. $10 for card purchase plus minimum $5.00 for value to card. The laundry card is non-refundable. Prices are subject to change.